]]> Shipping and Payment Terms

Shipping and Payment Terms

For online purchases the following terms and conditions apply.


Shipping Terms

Shopping basket checkout only available for the following countries of the European Union: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom


Shipping Charges

We charge flat rates as follows:
10.00 € net per order that ships to Germany
63.02 € net per order that ships into the European Union outside Germany (valid VAT ID number will be required)


Shipping costs for bulky merchandise will be subject to an additional charge of:
55.00 € net per item for delivery to Germany
184.87 € net per item (valid VAT ID number will be required) for delivery into the European Union outside Germany


In case you solely order bulky merchandise the flat rate of 10.00 € respectively 55.00 € will be waived. 

Bulky merchandise is specially marked with this symbol (LKW Symbol). 

No deliveries to automated parcel terminals and P.O. boxes. 

For all delivery addresses outside the European Union please get in touch with our sales team.


Above mentioned shipping charges are only valid for goods purchased online and are stated separately during the order process. They have to be paid by you. For any purchase orders that are not placed via our online shop system shipping and handling costs are added on time and material basis.


Delivery Terms

As far as not mentioned otherwise in the product description, the delivery of goods will be anywhere between 3-5 days when delivered to Germany and anywhere between 4-11 days when delivered into any other EU country, after the receipt of the order confirmation (when choosing payment in advance the lead time starts after the receipt of your payment).

 Please note that there will be no deliveries on Saturdays, Sundays and public holidays.


In case you ordered products with different lead times, we will prepare only 1 shipment unless we made other arrangements with you. In this case the lead time is according to the item with the longest lead time.


Minimum Order Value
The minimum order value is 30.00 €.

For purchase orders below 50.00 € we will add a surcharge of 5.00 € for small-volume purchases.


Payment Terms

You can choose from the following payment options:


Payment by credit card
Payment via PayPal
Prepayment via wire transfer


Further information
regarding payment options: When chosing "Payment by credit card" your credit card will be charged at the end of the order placement.
When chosing "Prepayment via wire transfer" we will send you the payment details together with the order confirmation but no later with the invoice.


Bank details:

Sparkasse Westmünsterland
Iban: DE82401545300002018604


Stadtsparkasse Bocholt
Iban: DE25428500350000121160


Postbank Dortmund
Iban: DE09440100460011916460


Volksbank Bocholt
Iban: DE76428600030233583200


In case you have any questions our contact details are found in the "Legal Notice" section. Special agreements cannot be handled for online orders due to the automated order process.


My Shop





VKF Renzel GmbH
Im Geer 15
46419 Isselburg

Phone: +49 (0) 2874 910-180
+49 (0) 2874 910-101

About us



* Our offers are exclusively valid for commerce, industry, craft, trade, public authority, associations, organisations, freelancers and other self-employed people. All prices are net plus shipping plus VAT. Our shipping charges are 10.00 € flat for deliveries to Germany and 55.00 € for deliveries into any other EU country (except bulky goods). Up to 50.00 € (value of goods) plus surcharge for quantities below minimum.

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VKF Renzel - The online shop for your sales promotion

We offer all kinds of products that help you to represent or market your company or brand the best possible way. Our product assortment has an immense product mix breadth and depth. Many products are available as standard items with large numbers at your disposal. Personilazation of items with your logo is most times possible even for low quantities. One of our asset is planning, visualisation and manufacturing of individual products for a very special use. Your Sales Promotion is our field of expertise. Our products optimise the area where the purchasing decision impulse accrues. At the PoS. Arrange your products in proper order, position your ads at the shelf, check-out or counters; everywhere customers expect and accept information.